A web and mobile application design and development agency. Founded by partners who have successfully exited previously, Hyperspace also prides ourselves with startup consulting and venture capital.
MY ROLE.
Technical Product Manager & self-proclaimed internal process improvement maniac
Aside from my day to day Technical Product Manager responsibilities, I also found myself dedicating time to internal process improvements. I enjoyed finding bottlenecks and areas of improvement to help the company enhance our clients’ experience.
Having worked with 24+ clients with different personalities
CASE STUDY 1.
ASANA agile improvement
Hours log to better track work hours. Holds accountability and easier communication with clients
Central knowledge database
Security - IAM, invite as teammates rather than share passwords
Process docs. Clients didn’t understand the process of web design and development
KEY TAKEAWAYS.
As the quickest growing and most time-intensive product from early in my Product Management career, this project taught me how to become a more productive and efficient Product Manager. The following are some of the highlights:
Crucial to define the MVP scope and make sure all parties are on the same page to avoid scope creep
The importance to balance the desire to create a "perfect" product while understanding what features are required for a successful MVP.
Always keep clients in the loop with updates and clearly define responsibility boundaries
Manage client expectations
When dealing with teams that span timezones, it’s necessary to have contingent plans
Build the product with long term sustainability in mind